This training module aims to support re-orientation and re-skilling of staff directly involved in decision-making using FACS and eligibility criteria, their supervisors and line managers, and those monitoring and reporting on the operations of the system. It sets out to: •be accessible and useful to front-line social workers, care managers and support brokers, as they make key decisions about people’s eligibility for support •assist first-line managers to oversee the decision being made in their organisations •be accessible to the users of services, and their carers and families, as well as advocacy groups and user-led organisations (ULOs), so that the basis on which funding decisions are made is clear to those most affected by them. By the end of this module you should have a better understanding of: •What FACS is •What's new, what's changed and what's remained the same •How FACS will apply to your practice.