As part of a programme to foster better use of technology in the social services, IRISS, SSSC and the Learning Networks have organised a conference and exhibition on Friday 25 February 2011. The conference offered a range of workshops aimed at demystifying the use and range of learning technologies. It also offered assistance in developing cost efficient and accessible solutions for the social services workforce. Steph Gray, as far as we know, was the first person in central government employed to deploy and embed social media skills and techniques across the organisation. He is now Director of Helpful Technology Ltd, a digital innovation agency, helping clients to use digital tools and techniques to work more effectively and save money.