This resource will help you: 1.Consider the possible benefits and drawbacks of personalisation 2.Review practitioner’s perceptions of personalisation 3.Reflect on service user experience 4.Develop your skills in supporting an individual through the process 5.Identify future learning/training requirements 6.Reflect on your learning in relation to personalisation

This resource will help you: •Find out how much you already know about personalisation • Understand what personalisation means and where it comes from • Familiarise yourself with legislation, policy and theory influencing the personalisation agenda