Social workers have always paid careful attention to the ethical dilemmas in their practice. The power invested by the law in some of the social work tasks make this imperative. The complexities of the rights of each individual within the family are keenly debated in current social work practice. In legal situations who is the client? Does each family member have appropriate representation and so on. While the issues can be clarified it is not always simple to solve an ethical dilemma since the rights and interests of the individuals may be in opposition.

Paper presented at JSWEC 2009 Conference. It seems that students' capacity to benefit from the learning experience is influenced by their previous level of study, previous successes, the length of time since they last studied, their perception of the relevance of the study to their professional development and by the support they receive from their employer. This paper will describe our preliminary findings from a project looking at the satisfaction of students undertaking Post-Qualifying (PQ) Awards in Social Work with Children, Young People their Families and Carers. These students are qualified social workers who are currently in practice. Their qualification may be either a Diploma in Social Work (BA Levels 1 and 2) or a Bachelors Degree in Social Work (BA Levels 1,2 and 3). We have observed dissatisfaction with the entry modules to the programme from some students who feel that they are not receiving enough ‘teaching’. These students appear to be those with Diploma qualifications who have not previously studied at BA, level 3 and specifically have not undertaken an undergraduate dissertation which can be argued develops autonomous learners. Students undertaking any continuous professional development are under the scrutiny of their employers and if they are finding these studies difficult are likely to blame this on the course provider rather than expose their own capacity. This is therefore an important area to investigate as these students need the PQ qualifications and this may be best achieved by pre-course preparation programmes, to develop capacity, for some candidates. If our hypothesis is correct this will also lead to improvement in student satisfaction and completion rates.

This case study describes the experience of using posters for assessment and includes feedback from students.