2. What techniques do you know for diverting and de-escalating challenging situations?
Sometimes a situation has been triggered and early diversions have not worked and you need to do something more.
The list on this screen is an extract from a larger overview of the ways that the main behaviour management and restrictive physical intervention methods suggest for de-escalating behaviour.
Can you match the two columns, by linking the correct number and letter? The answers are at the bottom of the page.
NOTE: don't worry if you come up with combinations that are marked as incorrect. The point of the exercise is to help you consider the relationship between needs and interventions, rather than suggest a 1:1 correlation between the two.
The young person needs...
you to be directive!
a person to rely on
time out
a little bit of tender loving care
What the adult needs to do
You need to plan and agree this with the young person. Then they can go to a quiet place and calm down.
Give requests, rules, instructions in a firm voice - what is needed, what they must do.
Attention and warmth may be what they were after anyway?
Look into their eyes, be firm, keep warm and friendly, say what you are going to do together.
Answers:
- equals b.
- equals d.
- equals a.
- equals c.