1. How confident are you about resolving disputes?

By understanding that behaviour is communication we know that to manage behaviour we must find what is causing it. It may be what we, or others, are doing.

There is always a trigger to behaviour. If we know a young person well, we get to know what triggers behaviour and we should include this in their behaviour plan.

Considering the following four questions may help your effective intervention at an early stage:

1. When my key child feels safe and their needs are being met I know because I can see...?
2. When my key child is getting stressed I know because I can see these changes...?
3. The triggers for these changes are...?
4. When these triggers have happened, I know the following will help divert or de-escalate their behaviour...?