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Introduction

This module looks at three areas that can make a huge difference to improving the culture within care homes: communication, learning and development, and creating a positive physical environment.

While many other factors are important too, we have chosen to focus on these three aspects of promoting a positive culture of care.

This module is aimed at care home managers, but staff will benefit from it too.

The ideas presented in this module are based on best practice approaches to care, specifically person-centred care and relationship-centred care. To find out more about these, click here.

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Introduction

Starting on a positive note

  • Before we get started, think about what strengths your care home already has when trying to develop a positive culture of care.
  • Make a note of three strengths.

When you have finished click "next" to compare your answers with ours.

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Introduction

Perhaps you said:

  • a strong residents and relatives group?
  • access to a skilled and sympathetic mental health nurse from the local mental health team who can help in difficult situations and offer training?
  • a stable workforce?

Although this module presents many ideas for improving practice, don't lose sight of your care home's strengths. Valuing and building on these could be key to improving the culture of care in your home.