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Help

  1. I've never taken an e-learning course before and I don't know how to use this type of resource.

    If this is your first experience, we recommend you take our tour, which can be accessed from the Home page. This tour will show you how to use the basic tools and controls and also the take notes, glossary and video player. Click on the 'Home' icon above to access the tour.

  2. Should I work through the sections in order?

    We do recommend that you work through the sections in order (although you can jump to any section you like by clicking on the 'Choose a section' link above or returning to the home page).

  3. Can I stop in the middle of a resource and return?

    You can stop at any time and return to the resource later, but we won't remind you where you stopped so you should make a note of this yourself.

  4. How long should I set aside to work through this resource?

    The amount of time we recommend learners to spend on each resource is set out at the top of the home page (click on the 'Home' icon above).

  5. Is there any time limit on completing a resource?

    You can take as long or as little time as you like and return to the resource as many times as you need.

  6. Do I have to take the self-assessment?

    We don't always include a self-assessment, but when we do it is entirely optional. Taking the self-assessment can be a useful means of testing your understanding of some of the key points covered in the resource. It is never, however, a substitute for having worked through the resource from start to finish.

  7. I have a slow connection and it is taking a long time to load pages.

    We do recommend that you have a fast (broadband) connection to use this resource. If you have a slower connection, we recommend that you leave more time for the resource to load initially or consider using the text-only version which can be found on the SCIE website, http://www.scie.org.uk/publications/elearning/index.asp.

  8. My computer doesn't have sound.

    If you don't have audio on your computer then you won't be able to listen to any on-screen audio or video. Whilst we always provide text equivalents for audio and subtitles and transcript for video, we do recommend that you use this resource on a computer that has audio. If you are working in close proximity to others or are using this in a noisy environment, you may also want to use headphones.

  9. I find it easier to listen to things rather than just read on screen.

    Our resources allow you to both read on screen text and listen and read. You can activate the audio by clicking on 'Hear text' at the bottom left of any screen. This will read the 'on-screen' text to you.

  10. What can I print in the module?

    You can print out the self-assessment questions, the video transcripts, the glossary and your notes.

  11. I want to keep my notes - what should I do?

    Please note that we do not store your notes. If you want to keep your notes, you can either print them out or send them to yourself by e-mail. Both these functions can be found by opening up the notepad (click on 'Tools' above and then 'Notepad').

  12. I want to download this resource and run it from my organisation's learning management system (LMS) or intranet.

    SCIE makes available a SCORM package you can download to your organisation's LMS or intranet. To do so, please follow instructions on the SCIE website, http://www.scie.org.uk/publications/elearning/index.asp.