Page 1 of 3

Introduction

In this chapter you will learn about:

  • The basics (what is personalisation?)
  • Who it applies to?
  • The essential principles for good practice

Page 2 of 3

Introduction

Personalisation was officially introduced in government policy in December 2007 when the Putting People First concordat was published. This outlined the reforms for social care.

Personalisation is about giving people more choice and control over their lives in all social care settings.

Personalisation means starting with the individual as a person with strengths and preferences.

It is about starting with the person not the service.

It is wider than simply giving personal budgets to people eligible for council funding and applies to self-funders too.

Page 3 of 3

Introduction

Personalisation means ensuring that everyone has access to the right information, advice and advocacy to help them make decisions about care and support.

It requires the transformation of adult social care so that all systems, processes, staff and services are geared up to put people first.

It means ensuring that people have a wider choice in how their needs are met and better access to universal public services.


Video Transcript

Personalisation means for me that I want to be able to stay living in my own home. I want to be able to access every kind of public transport. I guess it's really about the ordinary, to be honest. It's about the things that everybody well, not everybody but, you know, people choose to do and if that what I choose to do is not very different from other people.