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Quadrant
In this chapter you will learn about:
- The wider context of personalisation.
- The different aspects of personalisation and how they fit together.
- Why understanding choice and control is important for social work practice.
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Quadrant
These are the Department of Health's 4 definitions outlining the wider meaning of personalisation. They are a very useful way to find out how the different aspects of personalisation fit together as a whole.
Select any of the 4 sections to find out more.
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Universal services
This includes: Information, advice and advocacy | Leisure, Transport | User-Led organisations
This places personalisation and social care within wider public services. Personalisation means addressing the needs and aspirations of whole communities to ensure that everyone has the access to the right information, advice and advocacy to make good decisions about the support they need. It means ensuring that people have wider choice in how their needs are met and are able to access universal services such as transport, leisure, education, housing, health and opportunities for employment regardless of age or disability.
Slide 2 of 4
Early intervention and prevention
This includes: Enablement | Assistive Technologies | Better housing
Early intervention and prevention are about working with individuals at an early stage to get the right support to enable them to stay living independently in their own homes. This could mean ensuring that people have access to re-enablement support to help them return home following a hospital stay. It means offering older people access to assistive technologies to enable them to stay in their own homes for longer and better housing options such as supported housing for older people with dementia and their partners.
Slide 3 of 4
Social capital
This includes: User-led organisations | Neighbours | Community Networks | Volunteers
Social capital is about the support people can offer each other outside the traditional statutory service structure. This includes friends and neighbours as well as wider community networks. Social capital can include volunteering, peer support, timebanking. It can also be facilitated by service user and carer led organisations.
Slide 4 of 4
Choice and control
This includes: Better housing options | Personal budgets | Person-centres support plans | Responsive, flexible services
At the heart of personalisation is the commitment to giving more choice and control to people using social care services. This may mean exploring personal budget options but it could also mean working with individuals in residential settings to ensure that their personal needs and preferences are identified and met. It is about self-directed support and enabling people to make their own decisions about what care and support they require to lead a full and independent life.
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Quadrant
Hannah has Angelmans syndrome and her family show that personal budgets have not only enabled Hannah to become more independent and fulfilled, but have had a positive effect on her whole family, their quality of life, relationships and everyones well being.
Transcript
If I had to sum up what personal budget's done for us, it's, it's united us. It's kept us together as a family. Erm, we were at the point of Hannah going into residential care, not because we wanted it to happen but because it was the only way we were going to be able to function as a family. Being able to allow Hannah to develop as a person, go out on her own and have her own life has given me my life back. What's happening today is, Hannah is going off to Butlins with her sister and her friend, which is very exciting isn't it han, yeah. The main difference with Hannah now that she's got the personal budget is that she can actually go out, be independent to us, start getting used to being away from mum and, erm, you know, sort of me doing everything with her, and also, going out with people of her own age and being able to choose the type of respite that she can do.
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